Forum Discussion
Email Subscriptions Not working Please act immediately
qwaiti27231,
You can't receive email after configure subscription in Power BI Service?
If that is the case, please check if you hit the limitations described in "Considerations and troubleshooting" part of this article.
Also please check if the email exists in your Junk Email folder and verify if your company has any email filter which filters out the subscription email.
Regards,
Lydia
there is lateness in email subscriptions
qwaiti27231,
Could you please tell us that how do you measure the lateness?
Regards,
LydiaAnonymous i takes more than 2 hrs to actually get the mail usually ..it was just one ot three minutes
Anonymous i takes more than 2 hrs to actually get the mail usually ..it was just one ot three minutes
Perhaps a coincidence however I'm experiencing the same thing.
I'm the admin for several workspaces, datasets and dashboards/reports. All our datasets refresh at around 8 am and email subscriptions (12 in total) usually arrive around the same time. For the last few days these have been significantly delayed (.e.g. I've just received (at 13:01) an email for a dashboard that refreshed at 8 am this morning.
Perhaps this is a wider issue?
