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qwaiti27231's avatar
qwaiti27231
Helper III
8 years ago

Email Subscriptions Not working Please act immediately

Email Subscriptions Not working Please act immediately ....Very Important

11 Replies

  • I raised a service request with Microsoft and received the below reply... looks like they're aware and attempting to fix;

     

    With regards to the Service request you raised we got to know that you are facing some delay in getting the email notifications. This is an Known issue from our side. A fix will be Deployed on this issue by end of this Month 30/3.

  • Same here. Have verified that subscriptions are active.

  • the same is happing here...but after few hours i have not received the email

  • Same is happing here..but after few hours i have not recived the email yet

    • Anonymous's avatar
      Anonymous
      Not applicable

      Same here!

  • Anonymous's avatar
    Anonymous
    Not applicable

    qwaiti27231,

    You can't receive email after configure subscription in Power BI Service?

    If that is the case, please check if you hit the limitations described in "Considerations and troubleshooting" part of this article.
    Also please check if the email exists in your Junk Email folder and verify if your company has any email filter which filters out the subscription email.

    Regards,
    Lydia

      • Anonymous's avatar
        Anonymous
        Not applicable

        qwaiti27231,

        Could you please tell us that how do you measure the lateness?

        Regards,
        Lydia