Forum Discussion

Anonymous's avatar
Anonymous
Not applicable
8 years ago
Solved

ERROR loading Slope Chart by MAQ Software

Trying to use the Slope Chart get the following

 

Feedback Type:
Frown (Error)

Timestamp:
2018-02-12T15:55:03.5660991Z

Local Time:
2018-02-12T07:55:03.5660991-08:00

Session ID:
9d7dcd7c-b2b1-466d-b1aa-c9077fc5a62d

Release:
February 2018

Product Version:
2.55.5010.621 (PBIDesktop) (x64)

Error Message:
R script error.
Loading required package: XML
Warning message:
package 'XML' was built under R version 3.4.1
Loading required package: htmlwidgets
Warning message:
package 'htmlwidgets' was built under R version 3.4.3
Loading required package: ggplot2
Error in inDL(x, as.logical(local), as.logical(now), ...) :
  unable to load shared object 'C:/Users/<USER>/Library/rlang/libs/x64/rlang.dll':
  LoadLibrary failure:  The specified procedure could not be found.

In addition: Warning message:
package 'ggplot2' was built under R version 3.4.3
Warning message:
In libraryRequireInstall("ggplot2") :
  *** The package: 'ggplot2' was not installed ***
Loading required package: plotly
Loading required package: ggplot2
Error in inDL(x, as.logical(local), as.logical(now), ...) :
  unable to load shared object 'C:/Users/<USER>/Library/rlang/libs/x64/rlang.dll':
  LoadLibrary failure:  The specified procedure could not be found.

In addition: Warning messages:
1: package 'plotly' was built under R version 3.4.3
2: package 'ggplot2' was built under R version 3.4.3
Failed with error:  'package 'ggplot2' could not be loaded'
Warning message:
In libraryRequireInstall("plotly") :
  *** The package: 'plotly' was not installed ***
Loading required package: magrittr
Warning message:
package 'magrittr' was built under R version 3.4.3
Error in eval(expr, envir, enclos) : could not find function "plot_ly"
Calls: tryCatch ... tryCatchList -> tryCatchOne -> <Anonymous> -> %>% -> eval -> eval
In addition: Warning message:
In plot_ly() %>% layout(title = "", xaxis = xLayout, yaxis = yLayout) :
  bytecode version mismatch; using eval
Execution halted

 

  • Hello Anonymous,

     

    Please ensure that you have the latest version of Power BI installed on your system.

    On downloading the sample file, you should be getting a prompt message box as shown below.

    Click ‘Install’ button on the message box. It will install required packages automatically.

     

     

     

    If the message is not visible, please install the required R packages by running the below commands in RStudio or any other R tool installed on your machine:

    install.packages("ggplot2")

    install.packages("plotly")

    install.packages("scales")

    install.packages("htmlwidgets")

    install.packages("XML")

    install.packages("ggrepel")

     

    After installing above packages, the visual will work fine on your system. 

     

    Please get back to us, in case the issue still persists. We can be reached at [email protected]

     

    Thanks!!

3 Replies

  • MAQSupport's avatar
    MAQSupport
    Icon for Solution Supplier rankSolution Supplier

    Hello Anonymous,

     

    Please ensure that you have the latest version of Power BI installed on your system.

    On downloading the sample file, you should be getting a prompt message box as shown below.

    Click ‘Install’ button on the message box. It will install required packages automatically.

     

     

     

    If the message is not visible, please install the required R packages by running the below commands in RStudio or any other R tool installed on your machine:

    install.packages("ggplot2")

    install.packages("plotly")

    install.packages("scales")

    install.packages("htmlwidgets")

    install.packages("XML")

    install.packages("ggrepel")

     

    After installing above packages, the visual will work fine on your system. 

     

    Please get back to us, in case the issue still persists. We can be reached at [email protected]

     

    Thanks!!

    • Anonymous's avatar
      Anonymous
      Not applicable

      Thanks for the support

       

      For some reason the Packages wouldl not Install - so I had to Unistall and reinistall R! but that got it

  • v-qiuyu-msft's avatar
    v-qiuyu-msft
    Icon for Community Support rankCommunity Support

    Hi Anonymous,

     

    Slope Chart by MAQ Software is a custom visual built with R. If you open this custom visual in Power BI Desktop, you may need to install additional R packages and/or an R engine. From the error message, it seems you need to install package plotly and ggplot2. 

     

    As this is a customer visual, I would suggest you contact the author via [email protected].

     

    Best Regards,
    Qiuyun Yu