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Mila22's avatar
Mila22
Icon for Helper I rankHelper I
2 years ago
Solved

EDGE doesn´t display the map in the IconMap visual

Hi

I need some advice. Have a finished project in PowerBI using the Icon Map visual. The project works fine on my PC. But if I upload it to the server, open it from the server, it works fine in all browsers (Mozilla, Chrome,...) except EDGE. If my colleagues open the project from the server on their computers, then the project works fine in all browsers, including EDGE.

So the problem is in the EDGE browser settings on my PC. In EDGE the whole visuals displays correctly on my PC, the Measures work fine too. Only the Icon map visual displayed only gray field. I have tried to reconfigure EDGE in various ways, but without success. So I want to ask you if anyone has solved a similar problem and how to solve it?

I will add that my team have the same version of Win, PowerBI and EDGE and all updates installed. So the problem is only somewhere in the browser settings on my PC.

Thank you!

Need Help
  • Mila22's avatar
    Mila22
    2 years ago

    So if it helps anyone, the problem was blocking third party cookies in the EDGE browser.

    Thanks for your help!
    M.

3 Replies

  • Anonymous's avatar
    Anonymous
    Not applicable
    2 years ago

    Hi Mila22 ,

     

    Here are some steps that you can try to resolve the issue:

    1.Check if you can access and use Bing Maps in Internet Explorer (IE).

    2.Check if the firewall is blocking the Bing address.

    3.Clear Browser Cache and Cookies.

    4.Check for Edge Updates.

    5.Try Using InPrivate Mode.

    6.Click "Options" -> "Data Loading", clear the cache and reopen Power BI, then check to see if the problem still exists.

     

    Best Regards,

    Neeko Tang

    If this post  helps, then please consider Accept it as the solution  to help the other members find it more quickly. 

     

     

    • Mila22's avatar
      Mila22
      Icon for Helper I rankHelper I
      2 years ago

      Hi,

      thank you very much for your help. Unfortunately, things haven't improved.

      I found that Bing maps work normally in almost all my projects, but they don't work in projects where the Icon Map add-on (visual) is used. So the problem might be here. I will to write to IconMap support.

      M.

      • Mila22's avatar
        Mila22
        Icon for Helper I rankHelper I
        2 years ago

        So if it helps anyone, the problem was blocking third party cookies in the EDGE browser.

        Thanks for your help!
        M.