Dropdown Slicer Options Appearing in Random Places on published Report - Please Help!

[HarryBailey]

I have a report published and this error has suddently come up today. It's so bizarre!

The slicer in blue on the left is a drop down and when I open it all the options appear about 3 inches to the right...

It means I can't even see the options for the slicers in Red as they appear off the screen!

This is fine in the desktop programme but this happens when I publish to live service. tried on 2 browsers. Please help!

[hashtag_pete]

Hello Harry, 

we experienced the same issue, especially the Chrome users. When they use Edge, the problem is not evident any longer. 

Also, the users should try the TEAMS integration - when you open the report there, everything should be fine (I know that this is still a work around...)

Does that help? If so, please

• mark this post as a solution
• give kudos

Thanks hashtag_pete

[HarryBailey]

Thank you - however I have tried in Edge and it still has the same issue.

[Salimata · Accepted solution]

Hello Harry, 

I contacted Microsoft, this is a Google and Edge update issue.

You can zoom out your screen at 90% or zoom in at 110% it will work or otherwise try to view the report on Firefox. Hope it works for you

[HarryBailey]

You hero!! thank you so much! this has worked zooming to 90%

[HarryBailey]

Highlighting this again as is still broken

Who do I contact to report this and to get this fixed?

[Salimata]

Hi, I also have the same exact problem on all of my reports and clearing the browser cache does not solve the problem. I've tried with different browsers, same problem. When I am on power bi desktop program everything is fine but when you publish it on live servi the problem appears. Help is needed

[HarryBailey]

Have Microsoft achnowledged this glitch yet? If not who do I report it too. My entire reporting set up is now unusable. 

[HarryBailey]

good to know it's not only me. Seems like yet another glitch on the live service.... based on previous track record I hope this is resolved in the next 6 months!

[amitchandak]

@HarryBailey , Clear browser cache and refresh and try. We have seen this issue as a temporary issue, because of cache.

[HarryBailey]

Hi there - this has not solved the issue