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Anonymous
Not applicable

Drill Down on Matrix Wont Show When I Publish to Power BI Service

I have the below matrix with 3 levels of row drilling, PBU, Entity and Plant location.

 

jjanecm_0-1641590833577.png

 

It works fine in power bi desktop, but when I publish to Power BI Service, I can only see the second level of the drill down, and when I click the  + sign to see the thrid level, nothing happens.

 

jjanecm_1-1641590904190.png

 

 

Anyone have any idea why this may occur?

 

Mark Janecek

PTP Metrics Analyst

Johnson Controls

 

1 ACCEPTED SOLUTION

Hi @Anonymous ,

 

New format pane is still a preview feature.

This issue has been submitted internally.

Internal ICM ID: 278524684.

Please be patient to wait for fixing. If there is any news, I will update it here.

 

Best Regards,

Jay

Community Support Team _ Jay
If this post helps, then please consider Accept it as the solution
to help the other members find it.

View solution in original post

10 REPLIES 10
_GianmaBI46
Frequent Visitor

Hi,  I have the same issue. In my case it works in the Service Workspace but cannot expand in the published app.

v-jayw-msft
Community Support
Community Support

Hi @Anonymous ,

 

Did you enable the "New format pane"?

Capture.PNG

 

Best Regards,

Jay

Community Support Team _ Jay
If this post helps, then please consider Accept it as the solution
to help the other members find it.
Anonymous
Not applicable

I did and the drill down still shows - signs next to the second level of the hierarchy when I publish to the power bi service and exapand the entire level.

 

jjanecm_0-1642096152437.png

 

Hi @Anonymous ,

 

New format pane is still a preview feature.

This issue has been submitted internally.

Internal ICM ID: 278524684.

Please be patient to wait for fixing. If there is any news, I will update it here.

 

Best Regards,

Jay

Community Support Team _ Jay
If this post helps, then please consider Accept it as the solution
to help the other members find it.

Any solution to this? I've facing the same issue in January 2023...

likewise, 1/9/2024. + icon drills down in desktop but not in web once i publish (+ does nothing after second level drill down but still works in desktop copy as mentioned)

same issue in june 2024, the + button changes to - and does not show anything, while it works fine in the desktop

Is this issue solved? I have the same problem. After publishing the report, last level isn't showed up.

Before Published

pelink_1-1719612419372.png

 

After Publised

pelink_0-1719612375165.png

 

Anonymous
Not applicable

Hello @Anonymous 

 You will have to expand the matrix by clicking on "+" icon near "baltimore"

 

Did I answer your question? Mark my post as a solution!

Anonymous
Not applicable

That is the issue.  When I click the + sign, nothing happens.

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