Download Update not working

[prutia]

Hello,

a coworker has recently made changes to a report that require an update to view. When I attempt to open the report, I get an error saying that I must update my version to view the report.

I have downloaded the most recent version from this link: Download Microsoft Power BI Desktop from Official Microsoft Download Center

however, when I open powerBI, it still prompts me to update to the latest version, and when I try to open the report, it gives me the same error I was previously encountering. I have tried restarting my machine and restarting powerBI but neither works.

I cannot update through the microsoft store, as my workspace admin priveleges do not allow microsoft store access at all. 

Please help! Thank you!

[v-xiaotang]

Hi @prutia 

Thanks for reaching out to us.

Could you please the screenshots of your desktop version and the error message when your open the report?

To get the version, please go to Help - About,

Thanks.

Best Regards,

Community Support Team _Tang

If this post helps, please consider Accept it as the solution to help the other members find it more quickly.

[prutia]

Hello @v-xiaotang thank you for your response! below is the attached screenshot. 

[prutia · Accepted solution]

@v-xiaotang Hi, I was actually able to update by running the update from a more recent link. The problem is now solved, thank you and enjoy your day.