Forum Discussion

prutia's avatar
prutia
New Member
4 years ago
Solved

Download Update not working

Hello,

a coworker has recently made changes to a report that require an update to view. When I attempt to open the report, I get an error saying that I must update my version to view the report.

 

I have downloaded the most recent version from this link: Download Microsoft Power BI Desktop from Official Microsoft Download Center

 

however, when I open powerBI, it still prompts me to update to the latest version, and when I try to open the report, it gives me the same error I was previously encountering. I have tried restarting my machine and restarting powerBI but neither works.

 

I cannot update through the microsoft store, as my workspace admin priveleges do not allow microsoft store access at all. 

 

Please help! Thank you!

 

  • v-xiaotang Hi, I was actually able to update by running the update from a more recent link. The problem is now solved, thank you and enjoy your day.

3 Replies

  • v-xiaotang's avatar
    v-xiaotang
    Community Support

    Hi prutia 

    Thanks for reaching out to us.

    Could you please the screenshots of your desktop version and the error message when your open the report?

    To get the version, please go to Help - About,

    Thanks.

     

     

    Best Regards,

    Community Support Team _Tang

    If this post helps, please consider Accept it as the solution to help the other members find it more quickly.

    • prutia's avatar
      prutia
      New Member

      Hello v-xiaotang thank you for your response! below is the attached screenshot. 

       

      • prutia's avatar
        prutia
        New Member

        v-xiaotang Hi, I was actually able to update by running the update from a more recent link. The problem is now solved, thank you and enjoy your day.