Forum Discussion
AdministratorDoes not recognize Bi PRO account when receiving shared report
Hello group, I share this case and I hope you can support me.
Some users in my organization share reports
But some people can't visualize it. That is; by clicking on the button that says "Open Report"
It takes them to the next screen where they enter the mail and takes it inside BI but to the main page, not to the report they shared with them
Users have this office 365 licensing
and try to delete cookies and temporary internet files with two different browsers, what I am looking for is that you do not ask for the mail and send them to the report with the filters sealed as other users do, finally the users teinen access to the work area of the report
Thank you.
3 Replies
Syndicate_AdminDon't forget me group
Hi Syndicate_Admin ,
It may be that there is no login status on the browser.
I suggest that before opening the shared report link, you can go to the power.com webpage, log in to power bi to get the token, and then click the link to open the report.
Best Regards,
Liu Yang
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
- Syndicate_Admin
Hello
that's the weird thing, we tried to enter power bi in browsers, which have by default, for q when clicking on the email button take them to the report, but always asks for the mail and takes them to the beginning
