Forum Discussion
Displaying Historic Data in Ticketing System
Hi, I'm trying to display a line graph of the number of "open" tickets at a given time. So for example, yesterday we had 100 tickets open, today we have 137, however if I use the open status of the...
LearningGuy , You can refer to my blog, Active employee is same as open ticket
refer
or refer file without using an active join
amitchandak Thanks for your response, this article is great!
I'm wondering if you have a solution for a third aspect being tickets that have been reopened?
This is the next challenge that I'm facing.
Cheers!
