Forum Discussion

Anonymous's avatar
Anonymous
Not applicable
9 years ago
Solved

Display issue with Cortana

I have a Cortana card on one of my reports, and up until a week ago it worked fine.  Now however, the standard filter visual appears to be showing up in "edit mode" instead of displaying the filter values:

 

 It seems like a a bug, but wanted to check and see if anyone knows what the problem is. 

 

 

Need Help
  • Anonymous's avatar
    Anonymous
    9 years ago

    Well, I'm not sure why, but as of yesterday the issue is gone.  I did not update anything or change anything...  so I'm at a loss to explain what the cause was.

6 Replies

  • v-qiuyu-msft's avatar
    v-qiuyu-msft
    Community Support
    9 years ago

    Hi Anonymous,

     

    I'm not able to reproduce the issue on my side. Please follow below below steps to troubleshoot the issue:

     

    1. Open the troubleshooting tool by adding "/cortana/test" to the end of your Power BI service URL. Your URL should look similar to this: app.powerbi.com/cortana/test. Check if the slicer dispaly fine.

     

     

    2. Make sure the report which has Cortana answer page is created by the latest Power BI desktop version 2.49.4831.521.

    3. Verify the report in Power BI service isn't in Edit mode during the time you run the Cortana to search it.

    4. Please try to test with our test pbix file to see if the same issue occurs.

     

    Best Regards,
    QiuyunYu

    • Anonymous's avatar
      Anonymous
      Not applicable
      9 years ago

      Thank you for your suggestions.

       

      1.  /cortana/test produces the same issue.

      2.  Confirmed - using latest version.

      3.  Confirmed - PBI Service is not in edit mode.

      4.  The test file you gave me is doing the same thing:

       

      • v-qiuyu-msft's avatar
        v-qiuyu-msft
        Community Support
        9 years ago

        Hi Anonymous,

         

        Please run the Fiddler with Decrypt HTTPS traffic enabled, then type the app.powerbi.com/cortana/test in browser to reproduce the issue, share .saz file with us.

         

        Best Regards,
        QiuyunYu