Forum Discussion

kincaids's avatar
kincaids
Helper II
9 years ago

Disaster...please help!

I was working away on a report that I've been building for weeks and many of you have helped me on.  Power BI Desktop crashed and upon restarting the program, I had the AutoBackup ribbon appear.  I c...
Need Help
kincaids's avatar
kincaids
Helper II
9 years ago

Anonymous,

 

There are no hidden files in any of the folders, including the temp folder.  I've opened the Event Viewer, but I don't have the foggiest idea of what I'm looking for or how to even navigate this.  Any tips would be helpful.  Thanks for all your help to this point.

Update: upon further research, I did find this - does this help at all?  I can't tell, though, if it's the error that caused the need for me to open from my autorecovery backup, or the error in trying to save over the old file.

 

alanhodgson's avatar
alanhodgson
Solution Supplier
9 years ago

Hey kincaids,

 

Definitely not good, hope you can get it back.

 

That error is a .NET Framework error. I would recommend reinstalling the .NET Framework on your machine, make sure you are running version 4.5 or higher.

 

Also, just to cover all basis, I would run the System File Checker tool for your machine.

Follow instructions:

    1. Open Command Prompt (Run as Administrator)

    2. Type "sfc /scannow"

 

Hope this helps,

 

Alan