Forum Discussion

kincaids's avatar
kincaids
Helper II
9 years ago

Disaster...please help!

I was working away on a report that I've been building for weeks and many of you have helped me on.  Power BI Desktop crashed and upon restarting the program, I had the AutoBackup ribbon appear.  I c...
Need Help
kincaids's avatar
kincaids
Helper II
9 years ago

Anonymous

 

In both locations I see this:

 

 

I'm guessing this is not a good thing.

Anonymous's avatar
Anonymous
Not applicable
9 years ago

Try to display hiden files, and see if there is any file in the folder, or in Temp folder. To more details see the event viewer from your system, and try to find out why the file corrupted.

  • kincaids's avatar
    kincaids
    Helper II
    9 years ago

    Anonymous,

     

    There are no hidden files in any of the folders, including the temp folder.  I've opened the Event Viewer, but I don't have the foggiest idea of what I'm looking for or how to even navigate this.  Any tips would be helpful.  Thanks for all your help to this point.

    Update: upon further research, I did find this - does this help at all?  I can't tell, though, if it's the error that caused the need for me to open from my autorecovery backup, or the error in trying to save over the old file.

     

    • alanhodgson's avatar
      alanhodgson
      Solution Supplier
      9 years ago

      Hey kincaids,

       

      Definitely not good, hope you can get it back.

       

      That error is a .NET Framework error. I would recommend reinstalling the .NET Framework on your machine, make sure you are running version 4.5 or higher.

       

      Also, just to cover all basis, I would run the System File Checker tool for your machine.

      Follow instructions:

          1. Open Command Prompt (Run as Administrator)

          2. Type "sfc /scannow"

       

      Hope this helps,

       

      Alan

       

      • kincaids's avatar
        kincaids
        Helper II
        9 years ago

        alanhodgson

         

        This is what I'm seeing...but I don't know what it means.  Am I running the correct version of .NET based on this?  I'm on a pretty new (only a few months old) Window 10 machine.