Forum Discussion

kincaids's avatar
kincaids
Helper II
9 years ago

Disaster...please help!

I was working away on a report that I've been building for weeks and many of you have helped me on.  Power BI Desktop crashed and upon restarting the program, I had the AutoBackup ribbon appear.  I c...
Need Help
kincaids's avatar
kincaids
Helper II
9 years ago

Unfortunately, the file isn't there.  What was there was simply an "Untitled," empty file.  Any other ideas/suggestions?

Anonymous's avatar
Anonymous
Not applicable
9 years ago

In the project folder and/or autorecovery folder, try going to the folder properties and try to recover the file in the "previous versions".

  • kincaids's avatar
    kincaids
    Helper II
    9 years ago

    Anonymous

     

    In both locations I see this:

     

     

    I'm guessing this is not a good thing.

    • Anonymous's avatar
      Anonymous
      Not applicable
      9 years ago

      Try to display hiden files, and see if there is any file in the folder, or in Temp folder. To more details see the event viewer from your system, and try to find out why the file corrupted.

      • kincaids's avatar
        kincaids
        Helper II
        9 years ago

        Anonymous,

         

        There are no hidden files in any of the folders, including the temp folder.  I've opened the Event Viewer, but I don't have the foggiest idea of what I'm looking for or how to even navigate this.  Any tips would be helpful.  Thanks for all your help to this point.

        Update: upon further research, I did find this - does this help at all?  I can't tell, though, if it's the error that caused the need for me to open from my autorecovery backup, or the error in trying to save over the old file.