Disappearing and missing data

Yes, I have already added "Don't summarize", forgot to mention that. At this point there is just one table, no relationships. I am also confident that there are no duplicates.

To say more about the data, it is a dump of tickets from Help Desk system. It would look like:

Request ID       Reporter Name   Summary                         Time to response   Time to resolution

A-1234              First Last name   My computer is broken    10m                        5h

B-1112              First Last name   My phone is broken         10m                        5h

B-1113              First Last name   My mouse is broken         10m                        5h

It has many more columns. There are two main ID types - A and B followed by a number. The two time columns I mentioned above are calculated (converted to minutes from whatever system reports, which seems to be miliseconds, this calculation was done by someone else before I took it over) a few times in the Edit Query view. I can see the data exactly as above in the edit data query view, as well as in the table visual in Power BI desktop app. As soon as I publish the report to Report Server and I look at the same table visual I see some rows fine (all A type records are fine) and some records are missing values (only in time columns) and some rows\records are completely gone. Only records with B type IDs are impacted. A and B are both fed by one system.

Request ID       Reporter Name   Summary                             Time to response   Time to resolution

A-1234            First Last name      My computer is broken    10m                        5h

B-1112            First Last name      My phone is broken         Missing value         Missing Value              

B-1113  - missing row

I did not want to add more confusion, but I noticed that when I played with data type in the time to response column it made it worse. So in the edit query I convereted this column data to duration (from decimal number), and then asked Power BI to extract minutes. Once again, I got values populated in the edit query view, as well as in the table visual in Power Bi desktop app, but this time when I published the report to report server ALL rows with B ID type were gone (not displayed). No idea what is going on, but seems like something is off with this column (same applies to time to resolution column but we can skip this for now) in B ID type records. I was thinking maybe some mathematical error when converting or so? What is very difficult for me to understand is that I see the data in two views (even three, edit query view, table view in power bi app, table visual in power bi app), and then it is gone in the forth one (report view on a "website").