Forum Discussion
tenkenaid
8 years agoNew Member
Desktop Report Canvas Not Placed Correctly
Can not create report because the canvas is not showing in the proper place on desktop. Can not see visualizations or fields. How do I get the canvas to show in proper place? Tried reinstalling so...
- 8 years ago
Hi tenkenaid,
Maybe it's a screen scale issue, please refer to this similar case and check if it can work.
Regards,
Jimmy Tao
tenkenaid
8 years agoNew Member
Yes, I have downloaded the latest version. Have tried reinstalling several times and still get the canvas not showing in the correct place.
Thanks,
Kent
v-yuta-msft
8 years agoCommunity Support
Hi tenkenaid,
Maybe it's a screen scale issue, please refer to this similar case and check if it can work.
Regards,
Jimmy Tao
- tenkenaid8 years agoNew Member
Apparently it was a scale issue when going between laptop and extended screen. Thanks for your help.