Forum Discussion

tenkenaid's avatar
tenkenaid
New Member
8 years ago
Solved

Desktop Report Canvas Not Placed Correctly

Can not create report because the canvas is not showing in the proper place on desktop.  Can not see visualizations or fields.  How do I get the canvas to show in proper place?  Tried reinstalling so...
  • v-yuta-msft's avatar
    v-yuta-msft
    8 years ago

    Hi tenkenaid,

     

    Maybe it's a screen scale issue, please refer to this similar case and check if it can work.

     

    Regards,

    Jimmy Tao

tenkenaid's avatar
tenkenaid
New Member
8 years ago

Can no one help with this?  I'm not able to use Power BI until canvas gets placed so I can see visualizations and fields.  Could not find answers searching this forum or the internet.

  • tenkenaid's avatar
    tenkenaid
    New Member
    8 years ago

    Yes, I have downloaded the latest version. Have tried reinstalling several times and still get the canvas not showing in the correct place.

     

    Thanks,

     

    Kent

    • v-yuta-msft's avatar
      v-yuta-msft
      Community Support
      8 years ago

      Hi tenkenaid,

       

      Maybe it's a screen scale issue, please refer to this similar case and check if it can work.

       

      Regards,

      Jimmy Tao

      • tenkenaid's avatar
        tenkenaid
        New Member
        8 years ago

        Apparently it was a scale issue when going between laptop and extended screen.  Thanks for your help.