Forum Discussion

Dtstraten's avatar
Dtstraten
Frequent Visitor
8 years ago
Solved

Desktop Custom Visuals not importing

I am not able to import any custom visuals from the store with the November update.    I have tried to reinstall PowerBI desktop but with the same result.    I am using version 2.52.4921.461 ...
Need Help
  • Anonymous's avatar
    Anonymous
    8 years ago

    Dtstraten,

    Please uninstall the current Power BI Desktop and re-install the latest version of Power BI Desktop(2.52.4921.581), then check if you can import custom visual.

    Regards,
    Lydia

Anonymous's avatar
Anonymous
Not applicable
8 years ago

Dtstraten,

I can import custom visual to the November update of Power BI Desktop by selecting “Import from Store” or “Import from file”.


In your scenario, are you able to use “Import from file” method to import custom visual?

Regards,
Lydia

  • Dtstraten's avatar
    Dtstraten
    Frequent Visitor
    8 years ago

    Hi Lydia 

     

    Unfortunately I am not able to do that either

     

    • Anonymous's avatar
      Anonymous
      Not applicable
      8 years ago

      Dtstraten,

      Please uninstall the current Power BI Desktop and re-install the latest version of Power BI Desktop(2.52.4921.581), then check if you can import custom visual.

      Regards,
      Lydia

      • Dtstraten's avatar
        Dtstraten
        Frequent Visitor
        8 years ago

        Thanks Lydia - that worked like a charm :)