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tadam98's avatar
tadam98
Regular Visitor
9 years ago
Solved

Desktop BI cannot connect with Subscription Access 2016. All64bits. Cannot install redistributables.

Hi, I am new to Desktop BI.  When trying to connect with an exsiting Access 2016 database I get the message: Unable to connect. We encountered an error while trying to connect. Details: "Microsof...
Need Help
v-yulgu-msft's avatar
v-yulgu-msft
Microsoft Employee
9 years ago

Hi tadam98,

 

From the error prompt, you should download the Access Database Engine 2010 Redistributable for the 64-bit version to enable the connection between Power BI desktop and Access 2016.

 

You can download .exe file here: Microsoft Access Database Engine 2010 Redistributable

 

Best regards,
Yuliana Gu

tadam98's avatar
tadam98
Regular Visitor
9 years ago

HI,

 

Worked, thanks.

I tried to install the Access 2016 Redist as it looked more suitable to me for Access 2010.

Maybe Microsoft should consider improving the language in the error link and say "Install this package and do not worry about the 2016 package" or something similar.

 

Best,

Mickey