Forum Discussion

Anonymous's avatar
Anonymous
Not applicable
7 years ago
Solved

Datasets refresh failed with credenticals issue

All my datasets failed refresh over the weekend (22/10/2018), but i'm still able to refresh from my desktop and publich. those datasets have no problem to 'scheduled refresh' before. I've tried all...
Need Help
  • v-yuta-msft's avatar
    v-yuta-msft
    7 years ago

    HI ivyhai,

     

    This may be caused by old version of gateway, please update your data gateway to the lastest version and make sure PBIEgwService is always running on your server.

     

    Regards,

    Jimmy Tao

Anonymous's avatar
Anonymous
Not applicable
7 years ago

Stachu Yes, I've downloaded it from service, and can be refreshed through desktop level. 

Stachu's avatar
Stachu
Community Champion
7 years ago

hi Anonymous
I think it was covered in the recent Guy in a Cube video - it seems to not work if the query folding is not working

they have a solution for it there, but it's too elaborate to copy it here