Forum Discussion

Anonymous's avatar
Anonymous
Not applicable
6 years ago

Dataflow - Given credential couldn't be refreshed

Hi, I am trying to connect to Dataflows from Power BI Desktop. It has been working until I changed my password to my account and now I cannot connect at all. Other users in my organisation can still connect to it though.

Clicking on Get Data -> Power BI dataflows brings up the pop-up saying that I need to sign-in, I enter in my credentials and that brings me to the below image.

Can anyone advise me on how to correct this error?

 

 

 

 
 
Need Help

5 Replies

  • v-deddai1-msft's avatar
    v-deddai1-msft
    Icon for Community Support rankCommunity Support
    6 years ago

    Hi Anonymous ,

     

    If you have Pro account I suggest you  try to open a support ticket. If you have a Pro account it is free. Go to https://support.powerbi.com. Scroll down and click "CREATE SUPPORT TICKET".

     

    Best Regards,

    Dedmon Dai

  • Anonymous's avatar
    Anonymous
    Not applicable
    5 years ago

    I am having the same issue.  Did you solve this?

  • nishalvp's avatar
    nishalvp
    New Member
    4 years ago

    Hi,

     

    I am also getting the same error and not getting resolved ... is there any resolution any one got in this 

     

     

    Nishal VP

     

  • Yuvarajand's avatar
    Yuvarajand
    Frequent Visitor
    4 years ago

    Hey!

     

    How did you guys attempt to resolve this?

     

    Best,Yuvi