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sraj
Responsive Resident
Responsive Resident

Data in the tab not showing when publised

Hi,

 

Can someone please advise on why this might be happening?  Data is not showing for one of the tabs on a published report, all the other tabs have the data on the report except for this one.  The tab does show all the options and filters I have on them but just the data is not in the published report.  It's available on the desktop without any issues, any idea on why this might be happening?  

 

sraj_0-1674750546188.png

 

Thanks,

 

1 ACCEPTED SOLUTION
sraj
Responsive Resident
Responsive Resident

We were able to resolve this, there was some security issue with the username that we used for the gateway.  

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3 REPLIES 3
sraj
Responsive Resident
Responsive Resident

We were able to resolve this, there was some security issue with the username that we used for the gateway.  

sraj
Responsive Resident
Responsive Resident

@amitchandak - that didnt work, still the same issue.

amitchandak
Super User
Super User

@sraj , Clear Browser cache -> Refresh and try again

 

republish -> Clear Browser cache -> Refresh and try again 

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