Forum Discussion

BjoernSchaefer's avatar
BjoernSchaefer
Icon for Helper II rankHelper II
7 years ago

Data Refreshes very slow

Hello everybody and a happy new year,   i'm dealing with a very serious issue right now. Since the November '18 Update of PowerBI Desktop the Data refreshes take very long. Database is a IBM DB2 th...
Need Help
Anonymous's avatar
Anonymous
Not applicable
7 years ago

I also had a ticket in with Microsoft. I was told the following today by Microsoft:

 

On our end the Product Group stated that the problem only occurs on the gateway as its leaking memory and the process never gets restarted.  This issue should be fixed with the next release of the Gateway. You will need to upgrade the gateway when the QFE release of the gateway comes out. The ETA is the End of March.

GTech01's avatar
GTech01
Frequent Visitor
7 years ago

This doesn't occur in the gateway for us. Only in the Desktop App.

  • Anonymous's avatar
    Anonymous
    Not applicable
    7 years ago

    GTech01  We had the issue both in desktop and with the gateway and I demonstrated that when I was working with the technician so I am going to reply with that response as well :(

    • Anonymous's avatar
      Anonymous
      Not applicable
      7 years ago

      I was told today that the fix for the desktop tool should be out around mid April, so I am guessing that will be included in the April update of Power BI desktop. Fingers crossed that helps the issue. In the meantime, I was able to switch my report connections over to ODBC connections and those are working well for me. 

      • Anonymous's avatar
        Anonymous
        Not applicable
        7 years ago

        The April update for Power BI desktop came out this week. I installed it and now my DB2 datasets refreshed much more quickly like they did before the issue.