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BjoernSchaefer's avatar
BjoernSchaefer
Icon for Helper II rankHelper II
7 years ago

Data Refreshes very slow

Hello everybody and a happy new year,   i'm dealing with a very serious issue right now. Since the November '18 Update of PowerBI Desktop the Data refreshes take very long. Database is a IBM DB2 th...
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Eric's avatar
Eric
Icon for Advocate I rankAdvocate I
7 years ago

Was this issue every resolved?  We are having the same issue now.

BjoernSchaefer's avatar
BjoernSchaefer
Icon for Helper II rankHelper II
7 years ago

Hi Eric,

it isn't solved yet. My ticket is still open and the told me, that the Product Team is investigating that issue. ETA ist around end of April '19. We have to play the waiting game.

 

Regards

 

BjoernSchaefer 

  • Anonymous's avatar
    Anonymous
    Not applicable
    7 years ago

    I also had a ticket in with Microsoft. I was told the following today by Microsoft:

     

    On our end the Product Group stated that the problem only occurs on the gateway as its leaking memory and the process never gets restarted.  This issue should be fixed with the next release of the Gateway. You will need to upgrade the gateway when the QFE release of the gateway comes out. The ETA is the End of March.

    • GTech01's avatar
      GTech01
      Frequent Visitor
      7 years ago

      This doesn't occur in the gateway for us. Only in the Desktop App.

      • Anonymous's avatar
        Anonymous
        Not applicable
        7 years ago

        GTech01  We had the issue both in desktop and with the gateway and I demonstrated that when I was working with the technician so I am going to reply with that response as well :(