Forum Discussion
Helper IIData Refreshes very slow
Have you heard back yet? I am also noticing a slowdown recently of IBM DB2 connections that use the Microsoft Drivers . We are using import mode. The data refresh through Power BI Desktop takes significantly longer.
Also, in the last week, the scheduled refresh for the connection started timing out as well with the following error: "Before the data import finished, its data source timed out. Double-check whether that data source can process import queries, and if it can, try again." I may need to cut down on the amount of data coming in to the dataset. We also migrated our enterprise gateway to a new server last week as well so it could be related to that, but has anyone also had this issue with IBM DB2 sources? The gateway connection says it is online. I know this is a desktop thread but I thought I would ask in cas anyone here saw this as well. Thanks!
Advocate IWas this issue every resolved? We are having the same issue now.
- BjoernSchaefer
Hi Eric,
it isn't solved yet. My ticket is still open and the told me, that the Product Team is investigating that issue. ETA ist around end of April '19. We have to play the waiting game.
Regards
BjoernSchaefer
I also had a ticket in with Microsoft. I was told the following today by Microsoft:
On our end the Product Group stated that the problem only occurs on the gateway as its leaking memory and the process never gets restarted. This issue should be fixed with the next release of the Gateway. You will need to upgrade the gateway when the QFE release of the gateway comes out. The ETA is the End of March.
This doesn't occur in the gateway for us. Only in the Desktop App.
