Forum Discussion

tajshaik's avatar
tajshaik
Helper I
1 year ago

Data Loading issue in PowerBI desktop

Hi Team, I am using powerbi desktop . as i tried to import an excel file it is opening a window and stucking . its not loading the data . and sometimes it is not displaying the main interface optio...
Need Help
Anonymous's avatar
Anonymous
Not applicable
1 year ago

Hi tajshaik ,

I watched your video, it seems like your Power BI Desktop load very slow. Again, please check if your computer fufill the minimum requirements to run Power BI Desktop.

Minimum requirements

 

In addition, the version of your Power BI Desktop is not latest one, please update it to the latest version.  Later check if the data can be loaded successfully after installed the latest version of Power BI Desktop.

Don't Get Left Behind: How to Easily Check Your Power BI Version

Best Regards

  • tajshaik's avatar
    tajshaik
    Helper I
    1 year ago

    yeah same thing is happening with the latest version as well.

    and my system is fulfilling the min requirements. but even though its not working

  • Anonymous's avatar
    Anonymous
    Not applicable
    1 year ago

    Hi tajshaik ,

    Could you please try the following steps?

    1. Clear cache as below screenshot

    2. Try to connect the data source other than excel file(for example: SQL Server) and check if it can load successfully

    3. Uninstall Power BI Desktop and re-install it with the latest version

    Best Regards