Forum Discussion

tajshaik's avatar
tajshaik
Helper I
1 year ago

Data Loading issue in PowerBI desktop

Hi Team, I am using powerbi desktop . as i tried to import an excel file it is opening a window and stucking . its not loading the data . and sometimes it is not displaying the main interface optio...
Need Help
Greg_Deckler's avatar
Greg_Deckler
Community Champion
1 year ago

tajshaik When this happens to me ( and it happens pretty frequently these days it seems ) I have to open Task Manager and kill every Power BI process. Then I restart Power BI and it generally works for a while, until it decides to do it again for no apparent reason.

tajshaik's avatar
tajshaik
Helper I
1 year ago

Greg_Deckler  Even i did Task manager thing . Even  after restarting the app it didnt work. Any other ideas how to resolve it?

  • Greg_Deckler's avatar
    Greg_Deckler
    Community Champion
    1 year ago

    tajshaik Are you on the latest version? Try turning off all of the Preview features. Restart computer.

    • tajshaik's avatar
      tajshaik
      Helper I
      1 year ago

      yeah i tried everything but its not working.

      • Anonymous's avatar
        Anonymous
        Not applicable
        1 year ago

        Hi tajshaik ,

        First, please check if your computer can fulfill the following minimum requirements to run Power BI Desktop:

        If the above one is OK, could you please try the following steps?

        1. Update the version of your Power BI Desktop to the latest one

        2. Please prepare a excel file with small size data or TXT file, then try to load the file into Power BI Desktop. Later check if it can be loaded successfully

        3. Try to load the excel file into Power BI Desktop using other person's computer

        Best Regards