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Biancagillybi
Advocate II
Advocate II

Data Card New Bug

Morning BI Community, 
Is anyone else experiencing problems with Power BI "Data Card (new)" today? 

On two separate reports they are displaying incorrectly. When I attempt to troubleshoot in Power BI Desktop they look fine, but in Power BI Service the Shadows, borders and accents seem to be opposite to the Desktop versions.

 

Biancagillybi_0-1698017969949.png

They were working prior to the weekend! 
Thanks, Bianca

4 REPLIES 4
Syndicate_Admin
Administrator
Administrator

The same thing happens to me, it is a report that was already uploaded in the report and has changed overnight. The new cards look distorted.

It doesn't work to clear cache or anything. DistortionDistortionDistortion

In this case it happens for the cards' shadows

amitchandak
Super User
Super User

@Biancagillybi , On service -> Clear Browser cache , refresh and Try again

 

On service -> Republish ->  Clear Browser cache , refresh and Try again

 

if still does not resolve, log an issue- https://community.powerbi.com/t5/Issues/idb-p/Issues

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Thank you, @amitchandak for taking the time to look into this. Unfortunetly, clearing the cache was not the solution for this bug. 

@Biancagillybi, there is a temp solution where you can publish the report from Power BI Desktop to the workspace. Then proceed to edit the visual in web to remove the glow background. Once saved, any embeded report will be fixed. If your reports are on set sechedules to refresh, they will retain the edits you made eariler with no additional issues with the glow effect when publishing. 

Exambient_0-1698077733006.png

Thanks amitchandak for the suggestion, I have posted on the issue board. 

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