Forum Discussion

Frequent Visitor

3 years ago

Data Cache will not Clear

I am hitting a "Somehting went wrong" error when trying to clear my data cache in PBI Desktop. I am working in a very large model connected to a SQL DB and some files on SharePoint. I don't dare maua...

Anonymous

Not applicable

3 years ago

I click "Clear Cach" in my Power BI Desktop, it works well, could you please try it again or upgrate the Power BI Desktop before try it?

Thanks for your efforts & time in advance.

Best regards,
Community Support Team_ Binbin Yu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

EHISAdmin
Frequent Visitor
3 years ago
Anonymous I have uninstalled and reinstalled Power BI Desktop and I still hit the same error. Every time I hit the Clear Cache button, I get the "Somehting went wrong" error. I install from the Microsoft Store, so the updates are pushed out, regardless. I need to know where to look fo rhte cache files and which ones to delete to manually clear these, or soem other solutiosn becuase this is stoping almost all my PBI use on this computer.
- Anonymous
  Not applicable
  3 years ago
  Hi EHISAdmin ,
  
  Please make sure you have completely uninstalled the Power BI Desktop, then please download and install the latest version of the Power BI Desktop again, i have test this function in the October version, it works well.
  
  Thanks for your efforts & time in advance.
  
  Best regards,
  Community Support Team_ Binbin Yu
  If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
  - EHISAdmin
    Frequent Visitor
    3 years ago
    This is a working solution, but not a pratical one. We shoudl not have to uninstall and reinstall each time this happens