Forum Discussion

Anonymous's avatar
Anonymous
Not applicable
6 years ago

Dashboard doesn't load

I have the same problem almost every single time I try to open my pbix files. They are very simple dashboards that use excel table residing on my computer or drive and a list from SharePoint. If I co...
Need Help
Anonymous's avatar
Anonymous
Not applicable
6 years ago

Hi Parry,

 

I only use SharePoint, cloud, and files from my local machine. Today, Power BI Desktop App wouldn't connect to either. And no, I didn't use Power BI Service.

I restarted my desktop the second time today, and it finally allowed me to load a table from my desktop. My old pbix opened as well without an issue (finally after 4 hours!). But why does it work after rebooting my computer? Is there an easier way?

 

parry2k's avatar
parry2k
Super User
6 years ago

Anonymous seems like it is very local issue and related to your machine. it is possible to test it on another computer?

 

  • Anonymous's avatar
    Anonymous
    Not applicable
    6 years ago

    I'm a government contractor, and I log in using my gov credentials - could this affect anything? We are restricted on where we can use the aplications and data. I asked my IT dept for a new computer, and the same issue is occuring on a different machine.

     

  • Anonymous's avatar
    Anonymous
    Not applicable
    6 years ago

    Hi Parry,

     

    Do you think that this problem could be related to Cache? Why otherwise would it work after rebooting?

     

    • v-yingjl's avatar
      v-yingjl
      Community Support
      6 years ago

      Hi Anonymous ,

      Maybe you can clear the permissions in Data source settings and try to test again.

       

      Best Regards,

      Yingjie Li