Forum Discussion

Anonymous's avatar
Anonymous
Not applicable
7 years ago
Solved

Dashboard Report Page Background Image Not Showing

When I design my dashboard in Power BI Desktop and set the Page Background as a JPG file, the background works fine. 

However, when I publish the dashboard to the online Power BI Service App, the Page Background Image stops showing.  

 

I've not had this issue before, and this issue only started happening in this week. 

 

Has anyone else had this problem and been able to resolve it please?

 

Power BI Desktop view:

 

 

Power BI Service App View when published:

Need Help

8 Replies

  • v-lili6-msft's avatar
    v-lili6-msft
    Icon for Community Support rankCommunity Support
    7 years ago

    HI, Anonymous

    I have tested on my side, it works well, but not reproduce the issue.

    Power BI DesktopPower BI Service

    So please check if it is still available that the Backgroud image the report in workspace .

     

    Best Regards,

    Lin

     

     

     

    • Anonymous's avatar
      Anonymous
      Not applicable
      7 years ago

      v-lili6-msft thank you for your reply, yes, I checked and the background image that I selected is still available, however, image just doesn't show when published. 

       

      I tried changing from .jpg to different image formats too, and even just inserting the image as just a image (not as a background image) and that didn't work either... so I'm not sure what could be causing it.

       

      My colleague also tried publishing from his workbook to Power BI Service also, and it also stopped working for him too. 

      • EmilyMorrison's avatar
        EmilyMorrison
        Regular Visitor
        7 years ago

        This has also just happened to me yesterday too. I have a report which has 7 pages. The 4 pages which previously had page backgrounds are showing fine. I added page backgrounds to 3 worksheets yesterday that didn't have page backgrounds and they appear correctly in the Report once I publish it from the PBIX file, however, they don't appear via the App when I publish the App