DGT and COR Power BI license purchase

[Dhy]

Hi Microsoft Team,

I would like to request the DGT Form and Certificate of Residence (CoR) for Microsoft Regional Sales Pte Ltd, related to our Power BI license purchase. Do you have the latest documents? Thank you

This is the third time I email to microsoft, but the team always throw me to another platform. I hope this is the correct platform that can answer my need.

Thank you for your assistance.

[AlanP514]

Hi Dhy
To request the DGT form and Certificate of Residence (CoR) for Microsoft Regional Sales Pte Ltd, the correct process is usually through Microsoft Support / your licensing partner or Microsoft Admin Center. These documents are typically handled via the Tax & Compliance Team through a support ticket.

Could you please share whether you purchased your Power BI licenses through:

a Microsoft CSP partner,

the Microsoft website directly, or

an enterprise agreement?

This will help point you to the right request channel.

In the meantime, you can also try raising a ticket here:
Microsoft Admin Center → Help & Support → New Service Request
(Choose Billing & Subscription > Tax/Compliance Request)

Let us know which purchase method you used, and we’ll guide you further.