DAX count blank rows based on conditions

[vivians]

Hi there, I am trying to create a table and chart based on this data:

Year	Quarter	Team	Return Status	Complaints Working Days
2023/4	Q1	ABC	Nil return
2023/4	Q2	ABC	Return	More than 10 working days
2023/4	Q3	ABC	Return	More than 10 working days
2023/4	Q3	ABC	Return	Within 5 working days
2023/4	Q3	ABC	Return	More than 10 working days
2023/4	Q3	ABC	Return	More than 10 working days
2023/4	Q3	ABC	Return	More than 10 working days
2023/4	Q3	ABC	Return	5 - 10 working days
2023/4	Q3	ABC	Return	More than 10 working days
2023/4	Q3	ABC	Return	More than 10 working days
2023/4	Q4	ABC	Non-return

For each quarter, each team need to submit a report which logs all complaints they have received in that quarter. If a team receive no complain, they will only need to input "Nil return" in the Report Status column, otherwise, they will need to enter "Return" for the column and other details for each complaints. If a team doesn't submit the report, we will mark it as Non-return in the Report Status column.

Currently I'm using this measure to count how many complaints have been received:

N_complaint = COUNT(tbl_report[Return Status]) + 0

I added 0 in this measure because Nil return means there is no complaint, so it allows me to calculate 0 complaint has been received in Q1. However, it also returns 0 for Q4 where no report has been submitted:

How can I modifiy this measure so that I will have the following inputs:

		N_complaint
Q1	Within 5 working days	0
Q2	5 - 10 working days	0
Q3	More than 10 working days	0
Q2	Within 5 working days	0
Q3	5 - 10 working days	0
Q4	More than 10 working days	1
Q3	Within 5 working days	1
Q3	5 - 10 working days	1
Q3	More than 10 working days	6
Q4	Within 5 working days	(blank)
Q4	5 - 10 working days	(blank)
Q4	More than 10 working days	(blank)

[Anonymous · Accepted solution]

Hi @vivians ,

Please try this measure:

N_complaint = 
VAR __count1 = CALCULATE(COUNTROWS('tbl_Report'),'tbl_Report'[Return Status]="Non-return", ALLEXCEPT('tbl_Report',dim_Quarter[Quarter]))
VAR __count2 = CALCULATE(COUNT(tbl_Report[Return Status]),'tbl_Report'[Return Status] IN {"Return", "Nil return"},ALLEXCEPT('tbl_Report',dim_Quarter[Quarter]))
VAR __result = IF(ISBLANK(__count1) && NOT ISBLANK(__count2),CALCULATE(COUNT(tbl_Report[Return Status]),'tbl_Report'[Return Status]="Return") + 0)
RETURN
__result

Best Regards,
Gao
Community Support Team

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If I misunderstand your needs or you still have problems on it, please feel free to let us know. Thanks a lot!

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[rajendraongole1]

Hi @vivians - can you try the below measure to report only the available data upto Q3? and do a flag for measure for blank

N_complaints =
IF(
HASONEVALUE(tbl_report[Quarter]),
IF(
COUNTROWS(tbl_report) = 0,
BLANK(), -- If no rows, the quarter is "Non-return"
SUMX(
tbl_report,
IF(tbl_report[Return Status] = "Return", 1, 0)
)
),
BLANK()
)

add a flag measure also on the report

Regards,

Rajendra

[vivians]

Hi, what do you mean by adding a flag measure on the report?

I've tried the new measure that you've suggested, but it is still not showing 0 for Q1 where it is a nil return (which means 0 complaint). 

Here is my test data: Report Test Data

Thanks again!