Forum Discussion
busy86
8 years agoFrequent Visitor
DATEDIFF Working Days MTTR
Hi there, I'm just finding my feet in PowerBI and am currently tasked with building a dashboard for our servicedesk application and have got to the point where I need to calculate mean time to re...
busy86
8 years agoFrequent Visitor
Thanks that has done the job. Do you know how I can expand this to cover just working hours on those weekdays? Currently, if a ticket is resolved the same day the result is 0 which skews the average somewhat.
Many thanks.
v-chuncz-msft
Community Support
8 years ago