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DATASET not refreshing

Hi there,


I know there are lots of topics posted about dataset not refreshing and this is another one I'm afraid.


Since 25/05/23 my datasets are not refreshing due to imcompatibility with the new version of PVA.

The error occure due to the new PVA bot id not compatible with the dataset.

I already turn off and on again and did all the troubleshoot processess and nothing changed.


Any help will be appreciated.


See below the email message that I'm receiving daily:

chatbotreports data refresh disabled

chatbotreports data refresh has been disabled.

Next refresh for chatbotreports is scheduled for June 2, 2023 23:00 UTC.



Learn more >



Technical Information



Activity Id:



Request Id:



Cluster Name:


Refresh Start Time:

June 2, 2023 23:04 UTC


Refresh End Time:

June 2, 2023 23:21 UTC


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