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Hopeisgood1
Resolver I
Resolver I

Cutoff Time during day for ticket submission

Hi,

 

How to do a DAX for the cut off time of ticket submissions.

 

Tickets being submitted prior to 1 pm is prior to cutoff time 

Tickets being submitted between 1 pm to 2 pm is the Grey zone

Tickets being submitted after 2 pm is Past the cut off 

 

Hopeisgood1_0-1744043252116.png

 

 

1 ACCEPTED SOLUTION
ZPierskalla
Regular Visitor

You can add a calculated column like:


Ticket Cutoff Status =
VAR TimeOnly = TIME(HOUR([Remedy Submitted Date]), MINUTE([Remedy Submitted Date]), SECOND([Remedy Submitted Date]))
RETURN
SWITCH(
TRUE(),
TimeOnly < TIME(13, 0, 0), "Prior to Cutoff",
TimeOnly >= TIME(13, 0, 0) && TimeOnly <= TIME(14, 0, 0), "Grey Zone",
TimeOnly > TIME(14, 0, 0), "Past the Cutoff"
)

View solution in original post

2 REPLIES 2
ZPierskalla
Regular Visitor

You can add a calculated column like:


Ticket Cutoff Status =
VAR TimeOnly = TIME(HOUR([Remedy Submitted Date]), MINUTE([Remedy Submitted Date]), SECOND([Remedy Submitted Date]))
RETURN
SWITCH(
TRUE(),
TimeOnly < TIME(13, 0, 0), "Prior to Cutoff",
TimeOnly >= TIME(13, 0, 0) && TimeOnly <= TIME(14, 0, 0), "Grey Zone",
TimeOnly > TIME(14, 0, 0), "Past the Cutoff"
)

This is perfect! I am testing the filters for today bar chart for the rest of the day. 

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