Forum Discussion
Helper ICustomer Insights Connector Not Working
Hi All,
Has anyone been able to successfully use the Power BI Desktop Customer Insights Connector? I don't get prompted for a login or a URL. I get the error below after I select the Connector under Get Data.
Hi mhammo ,
Did it work properly when you used it before? You could login Customer Insights to check the data.
If you have used this connector before, you could clear the data source settings.
If you haven't used this connector before, you'll need to sign in with the same account you use to view the data in Customer Insights.
3 Replies
mhammoAnd here is the next error if I click Edit from the error above. Yep, a blank modal popup.
- v-eachen-msft
Community Support
Hi mhammo ,
Did it work properly when you used it before? You could login Customer Insights to check the data.
If you have used this connector before, you could clear the data source settings.
If you haven't used this connector before, you'll need to sign in with the same account you use to view the data in Customer Insights.
- v-eachen-msft
Hi mhammo ,
Has your problem been solved? Was my reply helpful to you? If the problem is resolved, you could accept the reply you like.