Forum Discussion

mhammo's avatar
mhammo
Icon for Helper I rankHelper I
6 years ago
Solved

Customer Insights Connector Not Working

Hi All,   Has anyone been able to successfully use the Power BI Desktop Customer Insights Connector? I don't get prompted for a login or a URL. I get the error below after I select the Connector un...
Need Help
  • v-eachen-msft's avatar
    v-eachen-msft
    6 years ago

    Hi mhammo ,

     

    Did it work properly when you used it before? You could login Customer Insights to check the data.

    If you have used this connector before, you could clear the data source settings.

    If you haven't used this connector before, you'll need to sign in with the same account you use to view the data in Customer Insights.

     

v-eachen-msft's avatar
v-eachen-msft
Icon for Community Support rankCommunity Support
6 years ago

Hi mhammo ,

 

Has your problem been solved? Was my reply helpful to you? If the problem is resolved, you could accept the reply you like.