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ninky1982
Advocate I
Advocate I

Custom visual thumbnails not visible

‎01-08-2018 08:44 AM

 

As you can see below, I go to import a custom visual and the thumbnail images and images when you click into the visual are not visible.  Anyone know what's going on here and how to fix?

visuals.JPG

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Anonymous
Not applicable

‎01-08-2018 10:16 PM

Hi @ninky1982,

 

I test on my side and these thumbnails image works well.(Version: 2.53.4954.621 64-bit December 2017)

11.PNG
Which version of desk top your used? Have you try check on network connect state/clear the cache and test again?

 

Regards,

XIaoxin Sheng

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