Custom visual thumbnails not visible

[ninky1982]

As you can see below, I go to import a custom visual and the thumbnail images and images when you click into the visual are not visible.  Anyone know what's going on here and how to fix?

[Anonymous]

Hi @ninky1982,

I test on my side and these thumbnails image works well.(Version: 2.53.4954.621 64-bit December 2017)

Which version of desk top your used? Have you try check on network connect state/clear the cache and test again?

Regards,

XIaoxin Sheng