Custom Visual - Infographic Designer - Changing Background colour

Hi Anonymous 

If the white areas remain visible even after disabling the background under General > Effects, the issue is likely related to elements rendered within the Infographic Designer visual itself, rather than the outer visual container. In such cases, check the visual’s internal formatting settings such as the fill color of unit shapes, category backgrounds, or other embedded elements and adjust them to match the report’s background or increase their transparency. Adding a full-sized rectangle shape within the visual and sending it to the back can also help mask any internal white areas. Additionally, ensure the visual is properly resized to eliminate unintended padding or margins to minimize the appearance of white edges. If these adjustments do not resolve the issue, it may stem from the way the Infographic Designer visual is rendered, in which case the visual’s internal canvas may not support full transparency.

If this post helps, kindly mark it as Accepted Solution.

Thank You!