Showing results for 
Search instead for 
Did you mean: 
New Member

Custom Connector - Not Visible After Updating

I have been working on a custom connector (to HubSpot API) and have been able to create the .mez file, locate it into the "Custom Connectors" folder, and attempt to connect in PowerBI desktop. 


Unfortunately, when I make edits to the package and post an updated .mez to the "Custom Connectors" folder, I can no-longer see the connector in the PowerBI Get Data dialog. Other 3rd party custom connectors are visible and I can add new custom connectors that are visible when I drop them into the folder, but I can't see anything that I've updated. 


I have tried removing entirely, restarting PowerBI, rebuilding the .mez, etc. without any success. Only if I create an entirely new package with a different name am I able to see the connector (which is a tedious way of debugging). 

Community Support
Community Support

Hi, @arooster ;

Try to create the 2 folders "Microsoft Power BI Desktop" and then "Custom Connectors" so that you have the full path. Then restart Power BI
\Documents\Microsoft Power BI Desktop\Custom Connectors

Unable to see Custom Connectors folder in Win 10 Power BI Desktop App · Issue #2 · jamf/powerbi · Gi...

Custom Connector Icon Not showing in Power BI - Microsoft Power BI Community

Best Regards,
Community Support Team _ Yalan Wu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

Helpful resources

May 2023 update

Power BI May 2023 Update

Find out more about the May 2023 update.

Submit your Data Story

Data Stories Gallery

Share your Data Story with the Community in the Data Stories Gallery.

Top Solution Authors