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hb0135
Helper III
Helper III

Creating on premises power Bi gateway standard mode

Hello

I am trying to create or install standard on premises gateway but while giving gateway name and putting recovery key getting below measssge 

 

hb0135_4-1713866028030.jpeg

Regards

hb0135

 

 

 

 

 

 

 

1 ACCEPTED SOLUTION
v-yohua-msft
Community Support
Community Support

Hi, @hb0135 

 

Check if a firewall or proxy is blocking the connection. You can also try forcing the gateway to use HTTPS instead of direct TCP to communicate with Azure Service Bus. You can also check your issue by reviewing the documentation:

Troubleshoot gateways - Power BI | Microsoft Learn


If you installed the previous gateway, remove it and reinstall it.

Here are some posts with similar issues to yours, you can also check them out and maybe find a solution.

Solved: Failed to create gateway. - Microsoft Fabric Community

 

Solved: On premse gateway error - Microsoft Fabric Community

 

How to Get Your Question Answered Quickly 

Best Regards

Yongkang Hua

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

View solution in original post

1 REPLY 1
v-yohua-msft
Community Support
Community Support

Hi, @hb0135 

 

Check if a firewall or proxy is blocking the connection. You can also try forcing the gateway to use HTTPS instead of direct TCP to communicate with Azure Service Bus. You can also check your issue by reviewing the documentation:

Troubleshoot gateways - Power BI | Microsoft Learn


If you installed the previous gateway, remove it and reinstall it.

Here are some posts with similar issues to yours, you can also check them out and maybe find a solution.

Solved: Failed to create gateway. - Microsoft Fabric Community

 

Solved: On premse gateway error - Microsoft Fabric Community

 

How to Get Your Question Answered Quickly 

Best Regards

Yongkang Hua

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

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