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Anonymous's avatar
Anonymous
Not applicable
3 years ago
Solved

Created vs resolved Issues

Hello Friends,      I have looked at several articles about Created vs resolved tickets and could not find the right solution. My goal is to just have a line chart with Total count created and Total...
Need Help
  • Anonymous's avatar
    Anonymous
    3 years ago

    Thank you for your reply. Yes i did create the date dimension like i said above but did not work. After several attempts  i realized that datatypes were not matching, once i changed that to Date type it started working. Yay.

Anonymous's avatar
Anonymous
Not applicable
3 years ago

Hi, In Addition to details above: i have tried to create a date table and relationships to my created and resolved dates and 2 measures created count and resolved count based on this artucle Solved: Re: Trend Created Vs Resolved - Microsoft Power BI Community but no luck. Any help is appreciated.

v-easonf-msft's avatar
v-easonf-msft
Community Support
3 years ago

Hi, Anonymous 

What is your data model like?

Does the data for Created and resolved tickets come from the same table?

If they are from different tables, you need to create a date dimension table and establish the relationship with them.

 

Best Regards,
Community Support Team _ Eason

 

  • Anonymous's avatar
    Anonymous
    Not applicable
    3 years ago

    Thank you for your reply. Yes i did create the date dimension like i said above but did not work. After several attempts  i realized that datatypes were not matching, once i changed that to Date type it started working. Yay.