Forum Discussion
Crashing PBI changing credentials
- 6 years ago
Hi Anonymous ,
The permission here means credentials,if you clear the permission,once you get the data,you need to re-enter the credential,but it can be helpful to clear those unused credentials ,which will take up a certain memory.
Following steps you can also try:
1,Check whether the version of desktop has been updated to the latest one.
2.Run the desktop and see the process in task manager, if it's very high,it may be the issue.
3.Clear the cache in your desktop :
Best Regards,
Kelly
Hi Anonymous ,
Try the following steps to do troubleshooting:
1.Have you updated desktop to the latest version?
2.Will it happen if you only load a single data source such as SQL?
3.Try to clear your historical data source as below:
Best Regards,
Kelly
- Anonymous6 years agoNot applicable
v-kelly-msftWhat happens when I clear permissions? Does it reset permissions so I need to reset them or is it similar to clearing cache/cookies?
- v-kelly-msft6 years ago
Community Support
Hi Anonymous ,
The permission here means credentials,if you clear the permission,once you get the data,you need to re-enter the credential,but it can be helpful to clear those unused credentials ,which will take up a certain memory.
Following steps you can also try:
1,Check whether the version of desktop has been updated to the latest one.
2.Run the desktop and see the process in task manager, if it's very high,it may be the issue.
3.Clear the cache in your desktop :
Best Regards,
Kelly