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bmcgirr's avatar
bmcgirr
New Member
10 years ago
Solved

Crash on startup

Hi,   I get the following error when I try to start Power BI desktop and I've had no luck with a response to "Send a frown"   Does anyone have an idea of what's going on?   Cheers,   Brett  ...
  • bmcgirr's avatar
    bmcgirr
    10 years ago

    I've found a workaround that's helped me progress. I created a new windows user without any special characters in the name. Now, running power BI as that user works fine.

     

    My guess at the root cause is incorrect encoding of special characters into XML configuration which is passed between the various components of Power BI.

diegoestrada's avatar
diegoestrada
New Member
9 years ago

Hi, I had the same issue, but i finally fix it.

 

I completely uninstalled the PowerBI Desktop x64 using revo uninstaller. Then, I cleaned the registry and temps using ccleaner. When i finish to clean the system, I have restarted my computer and then I installed the powerbi x32 version.

 

Technical details: PowerBI desktop Version: 2.39.4526.362 32-bit (septiembre de 2016)

 

OS: Windows 10 Enterprise x64 10.0.14393 compilación 14393

Intel core i 7

12gb ram

Nvidia GeFOrce 970m

 

Hope this hel someone to solve this little bug.