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Count active/concurrent calls every second
I have a dataset (call data records) which captures the start and end date/time of calls, along with the direction (INBOUND/OUTBOUND) and the location (Store number) from/to where that call was made....
b), filtering while dynamically recalculating the number of concurrent calls every second
If you first requirement if achieved by creating calculate measure, then if you select items on slicer(store #, call direction, month), the measure will be recalculated.
Regards,
Charlie Liao
Any suggestions? Appreciate any help I can get. Thanks!