Forum Discussion
Zaky
Helper IV
Helper IVCount Ageing Range
Hi, I have a data where it has 2 report date (07/03/2019 and 15/03/2019). What I want to is to get the count of the Remaining Ticket (992 total tickets) of [Work Order ID] by date of each ageing...
TeigeGao
Solution Sage
Solution SageHi Zaky,
Could you please tell us which kind of Ticket can be counted as “Remaining Ticket” in your environment?
Actually, there is no “Remaining Ticket” at 15/03/2019 if we use the regular *Remaining_Tickets, many Tickets are neither in “New”, “Closed” nor “Remaining” in your environment:
Best Regards,
Teige