Couldnt load the data for visual

[Anonymous]

Hi. I am a PowerBI Developer and I have published a report to workspace. My end users however are unable to view the tables in my report. The error is saying as below: 

Cluster URI: WABI-US-EAST2-redirect.analysis.windows.net
Activity ID: 7c1ea812-b9e0-4ca5-bd1d-3eefde1c6b8f
Request ID: 92dae80e-72ac-b8c4-5770-bd03e25ca044

Please help as I am unsure how to solve this. 

[Anonymous]

Hi @amitchandak ,

I have applied what you have suggested. Clear cache and republish. The end users still cannot load the table. Data is Direct Query and is not using on premise gateway as it is greyed out. What else can I check in my settings?

[Vishwanath29999]

Hi @Anonymous, 

If you got the issue solved, can you help me clear that issue?

Thanks

[amitchandak]

@Anonymous , Clear browser cache refresh and try again.

Republish ->Clear browser cache refresh and try again. 

In case it is a direct query using on-premise source, make sure the gateway is up and running

if everything is fine and still does not work check any issue reported or log a new one - https://community.powerbi.com/t5/Issues/idb-p/Issues