Couldn't sign in on web

[Anonymous]

Hi,

I face a problem, when i log in Office 365 and go to power bi web. It couldn't sign in.

But I can log in on desktop app and publish report, on moblie can log in and see the report.

How can I fix it.

Thank.

[mader]

We have the exact same issue. 

Were you able to resolve it ? 

[Anonymous · Accepted solution]

That issue I found on safari. I'm not sure, which browser did you found.
Try to change browser. It fine when I used chrome.
Hope to help you. 

[Greg_Deckler]

You could check the Issues forum here:

https://community.powerbi.com/t5/Issues/idb-p/Issues

And if it is not there, then you could post it.

If you have Pro account you could try to open a support ticket. If you have a Pro account it is free. Go to https://support.powerbi.com. Scroll down and click "CREATE SUPPORT TICKET".